Turning On or Off Norton Family supervision

Turning On or Off Norton Family supervision

If you need to temporarily suspend Norton Family supervision for your child, you can do so at the child level using either the Norton Family website or the Norton Family app for parents. You don’t need to be on your child’s device to make these changes.

For example, if you have two children, you can turn on supervision for one child while turning it off for the other. In this case, Norton Family will continue to monitor and record the activities of the child for whom supervision is active.

Alternatively, you can turn off Norton Family supervision directly from your child's device. If the device is an Android, you can switch to Parent Mode and temporarily disable Norton Family supervision, allowing you to use the device without house rules. Once you're done, make sure to turn Norton Family supervision back on to continue monitoring.

Turn Norton Family Supervision On or Off for a Child on the Norton Website

  1. Sign in to your Norton Family account.
  2. Select the child whose supervision settings you want to manage.
  3. To enable or disable supervision for the child, move the Supervision switch to On or Off.
  4. Click Go Ahead to confirm your choice.

Turn Norton Family Supervision On or Off on Windows

If you're using your child's device and want to temporarily turn off supervision, follow these steps:
  1. Log in to your child's computer.
  2. In the notification area at the far right of the taskbar, click the Norton Family icon.
  3. To turn off supervision, click Turn Off Norton Family and follow these steps:
    1. In the window that appears, sign in with your Norton credentials.
    2. Choose one of the following options:
      1. Until the next sign-in or restart: temporarily turns off Norton Family until the next restart or sign-in with a different account.
      2. Until: select a specific time period for Norton Family to remain off.
  4. Click Save. A message will confirm that Norton Family supervision is turned off.
  5. To turn Norton Family supervision back on, click Enable Norton Family.

Turn Norton Family Supervision On or Off for a Child on Android

  1. Open the Norton Family Parental Control app in Parent Mode.
  2. Under the child you want to manage, follow one of these steps:
    1. Next to Supervision, move the switch to the left (OFF) or to the right (ON).
    2. Alternatively, under Supervision, click House Rules, then click the OFF or ON button.

Switch Between Parent Mode and Child Mode on Android

If you are using your child's device and want to manage supervision, follow these steps:
  1. Open the Norton Family Parental Control app.
  2. To switch to Parent mode, click on your profile icon, then select Parent Sign In.
  3. Sign in with your account credentials to enter Parent mode.
  4. Click on your family profile.


  5. Under Norton Family, click When switching modes, and choose one of the following options:
    1. Don't pause: keeps Norton Family running even when switching modes.
    2. 15 minutes or 1 hour: temporarily turns off Norton Family for the specified duration.
    3. Until I switch back: turns off Norton Family supervision until you switch back to Child mode.
  6. Cick Done.
    To switch back to Child mode, click the menu icon  on the main screen, then select Child Mode.

Turn Norton Family Supervision On or Off for a Child on iOS

  1. Open the Norton Family for Parents app.
  2. Under the child you wish to manage, follow one of these steps:
    1. To turn off Norton Family supervision, move the switch to the left (OFF) position and confirm your choice.
    2. To turn on Norton Family supervision, move the switch to the right (ON) position.
Notes
If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.

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